Important Sophos Mobile Server Update Required for iOS 11.3 Support
If you manage iOS devices with Sophos Mobile or Sophos Mobile Control, we recommend that you update your server to the latest
Sophos Mobile 8.1 now. Please see the table with required actions below.
For information about how to upgrade, please read the articlehttps://sophos.com/kb/131913.
Due to undocumented late changes in Apple’s recent iOS 11.3 release, devices running iOS 11.3 may fail to enroll, fail to synchronize, or encounter app management issues with Sophos Mobile version 8.0 and earlier. For more information about this issue, please read the article https://sophos.com/kb/131910.
Sophos Mobile managed in Sophos Central and the hosted Sophos Mobile as a Service have been updated and already support iOS 11.3.
Patches that add iOS 11.3 support for Sophos Mobile 8.0 and 7.1 are available now for download from the Sophos License Portal. Applying the patch is quick and simple, and it can be done with a minimum of interruption.
If you have a server running Sophos Mobile 7.0 or earlier, you should update to the latest version to fully support iOS 11.3 devices.
In addition to iOS 11.3 support, Sophos Mobile 8.1 adds management and configuration of Office 365 applications on enrolled iOS and Android devices. For more information about what’s new in Sophos Mobile 8.1, please read the articlehttps://sophos.com/kb/131908.
We apologize for any inconvenience caused.
Your Sophos Team