Trend Micro Worry-Free Business Security Services Systems Update
Trend Micro will be performing a scheduled maintenance on Trend Micro Worry-Free Business Security Services (WFBS-SVC) during the following time period:
Region: United States, Latin America Regions, Japan, APEC, Others
Date and Time (UTC) Los Angeles Berlin Tokyo 2020/11/28, 12:00 Sat 04:00 Sat 13:00 Sat 21:00
Region: Europe, Middle East, Africa
Date and Time (UTC) Los Angeles Berlin Tokyo 2020/11/28, 04:00 Fri 20:00 Sat 05:00 Sat 13:00
Maintenance Type: Systems Update
Impact on Service: There’s is no expected service downtime during the maintenance period.
Impact on Security Agent: The Security Agent will be upgraded to version 6.7.1446/14.2.1236 and hot fixes will be deployed during the maintenance period. The Security Agent will unload and reload during the upgrade. Agent upgrade and hot fix deployment can be controlled under Configure Policy > Agent Configurations > Privileges and Other Settings > Other Settings
Chromebook Protection Worry-Free Services now supports Chromebook through a Chrome browser extension. The Chrome extension provides Web Reputation and URL Filtering derived from Windows Policy Settings. For more information, kindly refer to the following articles below: Chrome Extension System Requirements Chrome Extension Mass Deployment for Chromebooks
Important Note: When user is browsing in incognito mode, Trend Micro blocking page will not be displayed when a Web Reputation or URL Filtering detection occurs. However, the website that the user attempted to visit would still be blocked and detection log would still be recorded.
We appreciate your patience as we conduct this scheduled maintenance to enhance our service. We will endeavor to minimize any impact to you during this process. This is automatically generated email so please do not reply. If you have any questions or concerns, please contact Technical Support or your assigned Customer Service Manager.