Overview

Sophos has received intermittent reports from Central Email customers who are experiencing their outbound emails being marked as spam.

Applies to the following Sophos product(s) and version(s)
Sophos Central Email

Impact

Emails will be deleted and will need to be re-sent again.

Current status

A fix has been released to production to all regions to address this issue as of ~19:00 UTC July 29th, 2020

What to do

If any further occurrences occur please contact Sophos Technical support