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Home›Software Updates›Sophos Intercept X

Sophos Intercept X

By admin
17/09/2019
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For Sophos Central customers

About these release notes

These are the release notes for Sophos Intercept X for Windows 7 and later, managed by Sophos Central.

Some of the features mentioned in these release notes are only available if you have the appropriate license.

Note

You may find that you cannot yet download and use the latest version. This is because Sophos releases the software over a number of days, but publishes the release notes on the first day.

You should also read the Sophos Core Agent release notes. They cover the changes, resolved issues and known issues for the core components.

For information about the changes to the Sophos Core Agent, see the Sophos Core Agent release notes.

For information about the changes to Sophos Endpoint Advanced, see the Sophos Endpoint Advanced release notes.

For improvements and new features in the Sophos Central console, see What’s new in Sophos Central.

Versions

Components

Sophos Intercept XWindows 7 and later2.0.15.2September 20192.0.15July 20192.0.14.1July 20192.0.14February 20192.0.13February 20192.0.12January 20192.0.11November 20182.0.10November 2018
HitManPro.Alert3.7.14.403.7.13.14603.7.12.4663.7.12.4663.7.12.4543.7.10.7623.7.6.756.2893.7.6.756.289
Machine Learning EngineUpdates dynamically.Updates dynamically.Updates dynamically.1.3.01.3.01.3.01.3.01.3.0
Machine Learning ModelUpdates dynamically.Updates dynamically.Updates dynamically.2018122620181024201810242018102420180820

Version 2.0.15.2

Updated components

HitManPro.Alert has been updated to 3.7.14.40.

Resolved issues

Issue IDComponentDescription
WINEP-21188HitmanPro.AlertResolved an issue that could cause an older version of a component to be loaded instead of the latest.

Version 2.0.15

Updated components

HitManPro.Alert has been updated to 3.7.13.1460.

Resolved issues

Issue IDComponentDescription
WINEP-16237HitmanPro.AlertResolved an issue preventing a secure email gateway processing emails.
WINEP-16354HitmanPro.AlertResolved an issue with the CryptoGuard folder not emptying correctly on a file server.
WINEP-17173HitmanPro.AlertResolved an issue with ROP detection in Microsoft Excel with encrypted documents.
WINEP-17347HitmanPro.AlertResolved an issue with DNS resolution failing.
WINEP-17406HitmanPro.AlertResolved an issue with AppSense failing to install.
WINEP-17454HitmanPro.AlertResolved an issue with a Caller Check exception in Internet Explorer 11.
WINEP-17842HitmanPro.AlertResolved an issue with CryptoGuard detecting an attack in RoboCopy copying files.
WINEP-18105HitmanPro.AlertResolved an issue with CryptoGuard slowing down the digitial file signature checking process.
WINEP-18169HitmanPro.AlertResolved an issue with false CryptoGuard detections when generating Microsoft Word documents remotely.
WINEP-18181HitmanPro.AlertResolved an issue with CryptoGuard checking excluded processes.
WINEP-18292HitmanPro.AlertResolved an issue with a Caller Check exception in Microsoft Outlook.
WINEP-18353HitmanPro.AlertImproved CryptoGuard’s performance with excluded files.
WINEP-18520HitmanPro.AlertResolved an issue with running secure apps in Firefox.
WINEP-18583HitmanPro.AlertResolved an issue with a Caller Check exception in macro enabled Microsoft Excel files.
WINEP-18667HitmanPro.AlertResolved an issue with HitmanPro.Alert upgrades causing servers to stop.
WINEP-18722HitmanPro.AlertResolved an issue with HitmanPro.Alert failing to add files as exceptions.
WINEP-18783HitmanPro.AlertResolved performance issues with HitmanPro.Alert.
WINEP-18873HitmanPro.AlertResolved an issue with HitmanPro.Alert preventing encrypted remote sessions starting.
WINEP-18893HitmanPro.AlertResolved an issue with HitmanPro.Alert causing machines running Windows 10 (1803) to stop.
WINEP-18915HitmanPro.AlertResolved an issue with false CryptoGuard detections when encrypting files.
WINEP-19078HitmanPro.AlertResolved an issue with false CryptoGuard detections when encrypting files remotely with SafeGuard File Encryption 8.10.2.
WINEP-19179HitmanPro.AlertResolved an issue with false CryptoGuard detections when encrypting files remotely with etfile.
WINEP-19282, WINEP-17047HitmanPro.AlertResolved issues with Caller Check exceptions in games.
WINEP-19792HitmanPro.AlertResolved an issue with HitmanPro.Alert causing servers running Windows Server 2008 R2 to stop.
WINEP-15961HitmanPro.AlertResolved an issue with saving Microsoft Office files to a network share when CryptoGuard is installed.
WINEP-16679HitmanPro.AlertResolved an issue with false CryptoGuard detections when Safeguard File Encryption is installed.
WINEP-17244HitmanPro.AlertResolved memory issues on Windows 2012 servers.
WINEP-15669HitmanPro.AlertResolved an issue with Microsoft Application Verifier protected apps not starting.
WINEP-15791HitmanPro.AlertResolved an issue with running the Microsoft Office NetDocuments plugin in Internet Explorer 11.
WINEP-15954HitmanPro.AlertResolved an issue with false Data Execution Prevention (DEP) detections when creating PDF files in Adobe Acrobat 2017.
WINEP-16207HitmanPro.AlertResolved an issue with reading ebooks in Internet Explorer 11.
WINEP-16564HitmanPro.AlertResolved an issue where vswhere.exe doesn’t run (first time) when CryptoGuard is turned on.
WINEP-16763HitmanPro.AlertResolved false hollow process detections with open source office suite and eye tracking software.
WINEP-16974HitmanPro.AlertResolved an issue with detections in auditing software.
WINEP-17393HitmanPro.AlertResolved an issue with APC alert reporting.
WINEP-17439HitmanPro.AlertResolved false hollow process detections in Microsoft Visual Studio 2017.
WINEP-16914HitmanPro.AlertResolved an issue with CryptoGuard detections in PDF files.
WINEP-20547HitmanPro.AlertResolved an issue with logging off from Windows after upgrading Windows 10 to version 1903.

Version 2.0.14.1

Machine Learning Model and Machine Learning Engine will update independently of Sophos Intercept X.

Version 2.0.14

Version 2.0.13 was a partial release and was not distributed to all customers.

Updated components

HitManPro.Alert has been updated to 3.7.12.466.

Machine Learning Model has been updated to 20181226.

Resolved issues

Issue IDComponentDescription
WINEP-7929HitmanPro.AlertResolved an issue with not being able to start Skype automatically.
WINEP-13549HitmanPro.AlertResolved an issue with ROP detection in Microsoft Office 2016.
WINEP-14044HitmanPro.AlertResolved an issue with ROP detection in Excel.exe when using KUTools.
WINEP-14080HitmanPro.AlertResolved an issue with Cygwin running slowly.
WINEP-14369HitmanPro.AlertResolved an issue with exclusions in Prism.
WINEP-14482HitmanPro.AlertResolved an issue with processing invoice files.
WINEP-14507HitmanPro.AlertResolved performance issues with loading some websites in Internet Explorer.
WINEP-14696HitmanPro.AlertResolved an issue with detections in games.
WINEP-14789HitmanPro.AlertResolved an issue with detections in 1Password.
WINEP-15400HitmanPro.AlertResolved an issue with computers being slow to start and starting with failed services.
WINEP-15531HitmanPro.AlertResolved an issue with stopping SiteKiosk opening.
WINEP-15539HitmanPro.AlertResolved an issue with false positives in Explorer.exe.
WINEP-15651HitmanPro.AlertResolved issues with Raid controllers.
WINEP-15779HitmanPro.AlertResolved an issue with detections in Windows Media player.
WINEP-15828HitmanPro.AlertResolved an issue with detections when using ‘AutoDWG to PDF converter’.
WINEP-16310HitmanPro.AlertResolved an issue with false detections in Symantec PGP Encryption.
WINEP-16404HitmanPro.AlertResolved an issue with using Internet Explorer.
WINEP-16512HitmanPro.AlertResolved an issue with SofTrack failing on Internet Explorer.

Version 2.0.13

This version was not distributed to all customers.

Updated components

HitManPro.Alert has been updated to 3.7.12.454.

Resolved issues

Issue IDComponentDescription
WINEP-7929HitmanPro.AlertResolved an issue with not being able to start Skype automatically.
WINEP-13549HitmanPro.AlertResolved an issue with ROP detection in Microsoft Office 2016.
WINEP-14044HitmanPro.AlertResolved an issue with ROP detection in Excel.exe when using KUTools.
WINEP-14080HitmanPro.AlertResolved an issue with Cygwin running slowly.
WINEP-14369HitmanPro.AlertResolved an issue with exclusions in Prism.
WINEP-14482HitmanPro.AlertResolved an issue with processing invoice files.
WINEP-14507HitmanPro.AlertResolved performance issues with loading some websites in Internet Explorer.
WINEP-14696HitmanPro.AlertResolved an issue with detections in games.
WINEP-14789HitmanPro.AlertResolved an issue with detections in 1Password.
WINEP-15400HitmanPro.AlertResolved an issue with computers being slow to start and starting with failed services.
WINEP-15531HitmanPro.AlertResolved an issue with stopping SiteKiosk opening.
WINEP-15539HitmanPro.AlertResolved an issue with false positives in Explorer.exe.
WINEP-15651HitmanPro.AlertResolved issues with Raid controllers.
WINEP-15779HitmanPro.AlertResolved an issue with detections in Windows Media player.
WINEP-15828HitmanPro.AlertResolved an issue with detections when using ‘AutoDWG to PDF converter’.
WINEP-16310HitmanPro.AlertResolved an issue with false detections in Symantec PGP Encryption.
WINEP-16404HitmanPro.AlertResolved an issue with using Internet Explorer.
WINEP-16512HitmanPro.AlertResolved an issue with SofTrack failing on Internet Explorer.

Version 2.0.12

Updated components

HitManPro.Alert has been updated to 3.7.10.762.

Resolved issues

Issue IDComponentDescription
WINEP-15695HitmanPro.AlertResolved an issue with an IP CryptoGuard detection when using the NGEN publishing application.
WINEP-14950HitmanPro.AlertResolved an issue with ROP detection in Winword.exe.
WINEP-14858HitmanPro.AlertResolved an issue with ROP detection in several applications.
WINEP-14833HitmanPro.AlertResolved an issue with ROP detections in Chrome 67 and later.
WINEP-14590HitmanPro.AlertResolved an issue with intruder detections in Chrome and Internet Explorer with LANDesk installed (SoftMon.exe)
WINEP-14505HitmanPro.AlertResolved an issue with PDFs failing to open from the command line.
WINEP-14442HitmanPro.AlertResolved an issue with a Caller Check exception in Outlook when the SNAPAddy plugin is installed.
WINEP-14253HitmanPro.AlertResolved memory issues that caused Windows to stop.
WINEP-14139HitmanPro.AlertResolved an issue with Skype failing during a video call.
WINEP-13578HitmanPro.AlertResolved an issue with an IP CryptoGuard detection in Lotus Notes.
WINEP-13460HitmanPro.AlertResolved an issue with Windows 7 computers hanging on shutdown.
WINEP-13454HitmanPro.AlertResolved an issue a false LoadLib exploit detection in Firefox.
WINEP-13338HitmanPro.AlertResolved an issue with WipeGuard protection not working on Hyper-V virtualized systems.
WINEP-13238HitmanPro.AlertResolved an issue with a Caller Check exception in Excel when the UnionSquare plugin is installed.
WINEP-13230HitmanPro.AlertResolved an issue with a Windows 7 machine freezing when running Intercept X and Symantec Endpoint 14.0.3897.1101.
WINEP-13209HitmanPro.AlertResolved an issue with false ROP exploit detection with Excel documents containing multiple macros.
WINEP-13164HitmanPro.AlertResolved an issue with a CryptoGuard detection in AppLife Update.
WINEP-13162HitmanPro.AlertResolved an issue with false detections when Digital Guardian is installed.
WINEP-12989HitmanPro.AlertResolved an issue with a HitmanPro.Alert driver causing Windows to stop.
WINEP-12932HitmanPro.AlertResolved an issue with a Lockdown detection in Internet Explorer when accessing an internal web app.
WINEP-12840HitmanPro.AlertResolved an issue with detections in a debug version of the Flash ActiveX plugin.
WINEP-12735HitmanPro.AlertResolved an issue with false Import Address Table Access Filtering detections in Outlook.
WINEP-11473HitmanPro.AlertResolved an issue with Windows error logs being created for HitmanPro.Alert.
WINEP-16464HitmanPro.AlertResolved an issue causing ROP detections against Microsoft Office 2013.
WINEP-16202HitmanPro.AlertResolved an issue with ROP detections in Chrome and streaming media.
WINEP-15832HitmanPro.AlertResolved an issue when installing Sophos Central Web Gateway.

Version 2.0.11

Updated components

Machine Learning Model has been updated to 20181024.

Version 2.0.10

Version 2.0.9 has been deprecated after customer feedback. The current HitManPro.Alert version is 3.7.6.756.

Updated components

Machine Learning Model has been updated to 20180820.

Known issues and limitations

Issue IDComponentDescription
 HitmanPro.AlertWe’ve currently disabled protection of the Security Account Manager (SAM) database against attempts to steal hashed authentication credentials. We expect to enable it soon after the product release. Protection against theft of cleartext passwords from the Local Security Authority Subsystem Service (LSASS) is enabled.
 HitmanPro.AlertCredential theft protection does not report an event when it prevents malicious access to the runtime cleartext version of the user’s password.
 Machine Learning EngineSophos Intercept X Machine Learning should not be run alongside Invincea X. Invincea X should be uninstalled before installing Sophos Intercept X.
WINEP-12220HitmanPro.AlertCompatibility issue with Devicelock®. During shutdown, a computer with both Devicelock® DLP suite and Sophos Endpoint installed the machine may crash. (See Sophos Knowledge Base article 124988.)
WINEP-8860HitmanPro.AlertUninstalling the Opera browser may generate an application lockdown detection and fail to allow uninstall of all the Opera browser components.
WINEP-9246HitmanPro.AlertEndpoint running Kaspersky Small Office Security 5 and Intercept X with Cryptoguard enabled. The Kaspersky “File Shredder” is detected as a ransomware attack and files are not deleted. (See Sophos Knowledge Base article 124988.)
WINEP-12347HitmanPro.AlertWindows 10 Redstone 3 machines that are not joined to a domain may experience intermittent issues with the Windows Start Menu. We believe this is caused by a Microsoft problem. (See Sophos Knowledge Base article 124988.)

See https://community.sophos.com/kb/en-us/124988 for a full list of known issues with Sophos Intercept X .

Additional information

System requirements

This version of Sophos Intercept X is supported on Windows 7 and later client operating systems. Versions of Windows targeted by Microsoft for non-business environments are not supported.

Support

You can find technical support for Sophos products in any of these ways:

  • Visit the Sophos Community at community.sophos.com/ and search for other users who are experiencing the same problem.
  • Visit the Sophos support knowledge base at www.sophos.com/en-us/support.aspx.
  • Download the product documentation at www.sophos.com/en-us/support/documentation.aspx.
  • Open a ticket with our support team at https://secure2.sophos.com/support/contact-support/support-query.aspx.

Legal notices

Copyright © 2019 Sophos Limited. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise unless you are either a valid licensee where the documentation can be reproduced in accordance with the license terms or you otherwise have the prior permission in writing of the copyright owner.

Sophos and Sophos Anti-Virus are registered trademarks of Sophos Limited and Sophos Group. All other product and company names mentioned are trademarks or registered trademarks of their respective owners.

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