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Home›Alerts & Bugs›Disabling TLS 1.0/1.1 for Worry-Free Business Security Services (WFBS-SVC)

Disabling TLS 1.0/1.1 for Worry-Free Business Security Services (WFBS-SVC)

By admin
11/01/2021
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Disabling TLS 1.0/1.1 for Worry-Free Business Security Services (WFBS-SVC) 
January 11,2021

Summary:
Transport Layer Security (TLS) 1.0 and 1.1 will no longer be supported. All endpoints will be required to support TLS 1.2 after this date in order to function properly with Worry-Free Business Security Services (WFBS-SVC). Otherwise, backend servers will refuse agent connections using these protocols from that date resulting to failure of client to synchronize the product configuration and status. Please refer to the table below for the schedule of this change.

Region: Europe, Middle East, Africa Date and Time (UTC) Los Angeles Berlin Tokyo 2021/01/16, 04:00 Fri 20:00 Sat 05:00 Sat 13:00 Region: United States, Latin America Regions, Japan, APEC, Others Date and Time (UTC) Los Angeles Berlin Tokyo 2021/01/30, 12:00 Sat 04:00 Sat 13:00 Sat 21:00

The reason for this implementation is for security enhancement because these are out-of date protocols that may contain security vulnerabilities. Trend Micro recommends users to upgrade their environments which supports at least TLS 1.2. Below is the list of OS versions which cannot support TLS 1.2 when TLS 1.0/1.1 is disabled. 

Win Home Server Service Pack 2 Win SBS 2003 Service Pack 2 Win SBS 2008 Service Pack 1 Win SBS 2008 Service Pack 2 Win Server 2003 Dodatek Service Pack 2 Win Server 2003 R2 Dodatek Service Pack 2 Win Server 2003 R2 Service Pack 1 Win Server 2003 R2 Service Pack 2 Win Server 2003 Service Pack 1 Win Server 2003 Service Pack 2 Win Server 2003 Service Pack 3 Win Server 2008 Service Pack 1 Win Server 2008 Service Pack 2 Win Vista Win Vista Service Pack 1 Win Vista Service Pack 2 WinXP Dodatek Service Pack 3 WinXP Service Pack 2 WinXP Service Pack 3
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